Few days ago, reporters from the Jiangsu Province, gold and
silver jewelry trade associations (hereinafter referred to Jewelry Industry Association) was informed by the jewelry industry associations and provincial CASE jointly develop and implement a "precious metal jewelry jade jewelry, Jiangsu Province Consumer Dispute Resolution" ( hereinafter referred to as "measures") will be formally introduced in July. China's first "Jewelry Consumer Rules" published Province Jewelry Industry Association HUANG Yong Secretary-General, said in an interview that the "way" is the provincial association and the provincial CASE jewelry last a year, a number of consultations by 10 developed jointly. This is the first country to address quality issues as jewelry, resulting in disputes between consumers and business rules. It is reported that the "measures" will be on July 1 this year, the official implementation. According to the industry to introduce, Jiangsu Province, introduced the first consumer protection Jewelry "measures", is due to consumption of Jiangsu has always been a
jewelery province, the proportion of 30% per year growth in the province last year reached 10 billion jewelry consumption, this may well far exceed this figure. Industry insiders, a year in Jiangsu Province, supplied parts receiving 100 complaints about jewelry. One industry official said, in this year received a public complaint, spent nearly a million to buy a diamond ring, ring as "paw" production problems, resulting in lost diamonds. Although Duo Cizhao business claims, but the business has to keep inappropriate wrangling. Artificial damage jade jewelry, all for free repair within one year "As long as our expert team later, we found indeed a
jeweler cutting corners led to the loss of consumers, even if it can not find the diamond, businesses must pay. And, in some cases, pay back a one. "HUANG Yong Secretary-General clearly indicated. He introduced, artificial damage jade jewelry, all free of charge within one year of repair, but previously in the absence of a clear, many stores are charging. "As long as the consumer with a valid invoice, in the year to
buy jewelry business, you can get free repair service." The source added, "jewelry" from the sales occurred within 7 days from the date of such products linked to the surface stains, skid marks the appearance of such influence, statutory authority sector issues identified as substandard jewelry, consumers can choose return, replacement or repair. If you purchase more than 7 days, but within 15 days, consumers can choose a replacement or repair. "Jewelry" in principle lower than the original replacement goods when the weight or the-day prices, and free processing fees. Businesses have the responsibility to detect costs borne by the business It is noteworthy that the "measures" to protect consumers are given a "special clause": the "Three Guarantees" period (1 year), who meet the replacement condition, but without the same type of operator provide goods, consumer is not willing to exchange other types of goods and demands the return of, business should be returned; where the operators and consumers, "jewelry" quality disputes, can be submitted to provincial gold and silver jewelry industry associations of the Expert Group solve the problem. If it is a business-side issues, which occurred in the cost borne by the operators detected. Matching: Process Quality Expert Group was established in the province Consumer concern is that once a dispute with the merchant whether to get a fair evaluation of accreditation bodies. In response, Yong-Sheng Huang said that to implement the "Measures", by the Consumers Association of provincial, the province decided to set up "precious
metal jewelry jade jewelry consumer disputes" Process Quality Expert Group (Library). It is reported that the Group of Experts (library) staff from the national master, Dr. universities, professors, jewelry design composed of experts. And published the first list, such as crafts expert Wang Dianxiang, jade jewelry appraisal master Ma Chongren, Liu Ziqiang, etc. 13. Part Warranty Regulations "Jewelry" from the sale within 7 days from the date of the following quality problems occur, consumers choose to return, replacement or repair: 1, the content of harmful elements or radioactive exceeded. 2, cast the appearance of significant pieces of trachoma, dark seam or impurities. 3, the product surface leakage plating, hanging stains, skid marks affect the appearance. 4, jade jewelry inlaid jewelry because of its non-human factors gem loose or damaged. 5, the statutory authority sector identified as substandard products, should be returned.